Discover Answers to All Your Questions About Our Products and Services
Our FAQ section covers all the details to help you make informed choices. From understanding our oud collections to shipping, returns, and care tips—we’ve got answers. If something’s not covered, reach out to our team directly.
For the best results, apply a small amount of perfume oil to your pulse points, such as the wrists, neck, and behind the ears. The warmth from these areas will help to diffuse the fragrance throughout the day.
Our oil-based perfumes are designed to last longer than alcohol-based perfumes. Typically, you can expect the fragrance to last 6-12 hours, depending on your skin type and the environment.
Yes, our perfumes are made with natural ingredients and are free from harsh chemicals. However, we recommend doing a patch test on a small area of skin before full application if you have particularly sensitive skin or allergies.
We do not accept returns. Please refer to our Return Policy for detailed instructions and conditions.
Shipping times vary based on your location. Within the UK, orders typically take 3-5 business days. For international orders, shipping can take 7-14 business days. For more details, please check our Shipping Policy.
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more information.
If you have any questions or need assistance, please contact us at customerservice@rokeachoud.com or fill out the contact form on our Contact Us page. We aim to respond to all inquiries within 24 hours.
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more information.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our shipping provider’s website.
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more information.