Introduction
Welcome to Rokeach Oud. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our oil-based perfumes. This policy is compliant with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment details.
- Usage Data: Information about how you use our website, products, and services.
- Cookies and Tracking Technologies: Information about your browsing behavior on our site, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect in various ways, including to:
- Process transactions and manage your orders.
- Provide customer support and respond to inquiries.
- Improve our website and product offerings.
- Send you promotional emails about new products, special offers, or other information we think you may find interesting.
- Comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except for trusted partners who assist us in operating our website, conducting our business, or serving you. These partners agree to keep your information confidential.
We may also release your information when necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Security of Your Information
We use a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access: Request copies of your personal data.
- Rectification: Request that we correct any information you believe is inaccurate or incomplete.
- Erasure: Request that we delete your personal data, under certain conditions.
- Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
- Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Object: Object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at the contact information below.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. For more details, please refer to our Cookie Policy [link to your Cookie Policy].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Children’s Privacy
Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.